Privacy Policy ZeonmarketLast update 06-12-2021

https://www.zeonmarket.com
https://www.zeonmarket.nl


Regarding our privacy policy

Zeonmarket cares deeply about your privacy. We therefore only use information that we need for (improving) our service and we handle the information we gathered and need about you and your use of our services with care. We never pass your data on to third parties for commercial purposes. This privacy policy applies to the use of the website and services provided by Zeonmarket. The effective date for the validity of these conditions is 06/12/2021, with the publication of a new version the validity of all previous versions expires. This privacy policy describes which information about you will be gathered by us, for which purpose this information will be used and with whom and under which conditions this data can be shared with third parties. We also explain to you how we will store the data and how we will safeguard your information against misuse and what rights you have with regard to the personal information you provide to us. Should you have any questions about our privacy policy please contact our contact for privacy matters, the contact information can be found at the end of our privacy policy.


Regarding the data processing

Below you can read how we process your data, where we (have them) store your data, which safety measures we use and for whom the data is transparent.

Web store software: CCVShop
Our web store is developed with software from CCVShop. Personal information you provide us for our services will be shared with CCVShop. CCVShop has access to your information in order to offer us (technical) support, they will never use your information for any other purpose. CCVShop is obliged to take appropriate security measures on basis of the agreement we have with them. These security measures consist of the application of SSL-encryption and a strong password policy. CCVShop uses cookies to gather technical information regarding your use of the software, no personal data will be collected and/or stored. CCVShop reserves the right to share collected data within their own concern to further improve the service.

E-mail and mailing lists: CCVShop
We send our newsletters and transactional e-mails by means of our web store software from CCVShop. All confirmation mails you receive from our website and web forms are sent via the CCVShop servers. CCVShop will never use your name and e-mail address for their own purposes. At the bottom of every e-mail which is sent automatically via our website you will find the 'unsubscribe' link. If you click on this link you will no longer receive e-mails from our website. Your personal information is securely sent, stored and decrypted by CCVShop. CCVShop uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. In addition, CCVShop processes information about you as a recipient and the subject line of e-mails to improve the quality of the service. This information is stored for 30 days. CCVShop reserves the right to use your data and to share information with third parties to further improve the service.

Mail: CCVShop
We use the services of CCVShop for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to avoid the misuse, loss and corruption of your and our personal details as much as possible. CCVShop does not have access to our mailbox and we treat all e-mail traffic as confidential.

Payment Processors: Mollie
To deal with (part of) the payments in our shop we use Mollie's payment platform. Mollie processes your name, address and residence information and your payment information such as your bank account or credit card number. Mollie has taken adequate technical and organisational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and share (anonymized) data with third parties in this context. All those safeguards referring to the protection of your personal data are also applicable to the components of Mollie's services for which they involve a third party. Mollie does not store your details for any longer than permitted by law.

Shipment and Logistics: MyParcel
If you place an order with us it will be our job to have your package delivered to you. We make use of the services of MyParcel to carry out the deliveries. It is therefore necessary for us to share your name, address and residence information with MyParcel. MyParcel only uses this information for the purpose of executing the agreement. In the event that MyParcel engages subcontractors, MyParcel will make your information available to those parties.

Billing and Accounting: Accumulus
We use the services of Accumulus for our administration and bookkeeping. We share your name and address information as well as details regarding your order which will be used for the administration of sales invoices. This personal information will be securely sent and stored. Accumulus is bound to secrecy and will treat your information as confidential. Accumulus does not use your personal information for purposes other than the ones described above.


Purpose of data processing

General purpose of data processing
We use your data exclusively for the purpose of providing our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this information - other than at your request - to contact you at a later time, we will ask you for your explicit permission for this. Your details will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed with the purpose of further improving our services. This data (e.g. your IP address, web browser and operating system) is not personal data.

Cooperation in tax and criminal investigations
In some cases we may be required by law to share your data in connection with fiscal or criminal investigations by the authorities. In such a case, we are forced to share your data, but we will oppose this within the possibilities offered by the law.

Retention periods
We will retain your data for as long as you are a client of ours. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a request to be forgotten. On the basis of applicable administrative obligations we must save invoices with your (personal) data, we will therefore keep this data for as long as the applicable term is running. Employees will, however, no longer have access to your client profile and documents that we have produced as a result of your orders.


Your rights

According to Dutch and European law, you as a data subject have certain rights with regard to the personal data that is processed by or on behalf of us. Below we explain what these rights are and how you can appeal to them. In principle, to prevent misuse, we will only send copies of your data to your e-mail address known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of completed requests, in the event of a request to be forgotten, we administrate anonymised data. You will receive all copies of data in the machine-readable data format that we use within our systems. You have the right at all times to submit a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal details in an incorrect manner.

Right of inspection
You always have the right to inspect the data that we process (or have processed) and which relate to you or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data together with an overview of the processors holding this data to the e-mail address known to us, stating the category under which we have stored the data.

Right of rectification
You always have the right to have the data that we process (or have processed) and which relate to your person or can be traced back to you, adjusted. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the email address known to us that the data has been modified.

Right to restriction of processing
You always have the right to restrict the data we process (or have processed) and which relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you cancel the restriction.

Right of transferability
You always have the right to have the data we process (or have processed) and which relate to your person or which can be traced back to you, to be carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies of all the data about you that we have processed or that have been processed on our behalf by other processors or third parties, to the e-mail address known to us. In all likelihood, we will no longer be able to continue to provide services in such a case, because the secure linking of data files can then no longer be guaranteed.

Right to objection and other rights
You have the right to object to the processing of your personal data by or on behalf of Zeonmarket. If you object, we will immediately discontinue handling your data awaiting the resolution of your objection. If your objection is well-founded, we will make copies of the data we process (or have processed) available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. However, if you believe that this is the case, please contact our contact person for privacy matters.


Cookies

Cookies from third parties
In the event that third-party software solutions make use of cookies it will be stated in this privacy statement.

Google Analytics
Through our website, cookies are placed by the American company Google, as part of the "Analytics" service. We use this service to track of and get reports on how visitors use our website. This processor may be required to provide access to this data under applicable laws and regulations. We collect information about your surfing behaviour and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.


Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way we process already collected data relating to you, we will inform you by e-mail.


Contact details
Zeonmarket is part of:

D-Tradingsource V.O.F.
Grote Buitendijk 290
1991SX Velserbroek
Nederland

Tel 06-26098959 Mon to Fri between 13:00 and 17:00
Email contact@Zeonmarket.com
Contact for privacy matters: Dhr. R van Laar